Yes!, phone support comes standard with every service offered. We also offer email and live chat support options if you are not comfortable with phoning, and you can also catch us on Facebook, Instagram and get Social with us!

Domain names are used to identify one or more IP addresses. For example, the domain name scopehost.net represents about a dozen IP addresses. Domain names are used in URLs to identify particular Web pages. For example, in the URL https://www.scopehost.net/about, the domain name is scopehost.net.

Shared Web Hosting means that one physical server and its available resources hosted are shared among many users. Actually, on the shared hosting platform each customer has his own limit on particular services like disk space, monthly traffic, email accounts, FTP accounts, databases etc. In this case your website is hosted on the same server we are hosting too.

You should have received a welcome email when your hosting service is set up with steps on how to transfer your website files to the server, if you need any help doing that don’t hesitate contacting our friendly support agents.

Your domain registration could be complete within minutes, provided the domain registration fee is paid and your registration information is filled out correctly.

This depends on the ccTLD or gTLD that is being transferred. Legacy .co.za domains can take up to 24 hours to transfer, while .co.za domains which are on EPP can be transferred in a matter of minutes, provided the domain transfer is accepted by the domain owner.